After Sales - Returns
Delivery Issues, Faulty products, No longer required
- Q. Why has my order been returned to Casio?
- Q. An item(s) is missing from my delivery, what should I do?
- Q. What should I do if I receive an incorrect or faulty item?
- Q. Do you offer free returns?
- Q. How can I get a return slip as one wasn’t included with my order?
- Q. Can I get a refund if the price has changed since I ordered it?
- Q. How does Casio UK next day / express delivery service work?
- Q. I have not received my tracking number.
- Q. I am on holiday in the UK. Can you deliver to a hotel?
- Q. Can I have my order delivered to my work address?
- Q. Can I choose a specific time or day for my delivery?
- Q. What happens if I’m not in when the order arrives?
- Q. Can I change my order to express delivery?
- Q. Which courier will you use to deliver my parcel?
- Q. Delivery was attempted but no card was left?
- Q. How long will the refund take?
- Q. Do you offer free returns?
- Q. How do I return or exchange my item?
- Q. What’s your return policy?