A. Our payment gateway has declined the transaction based on our security settings.
Although the transaction is approved by your bank, it goes through a separate security check by our payment gateway, which compares the billing information returned by the issuing bank. If your address, postcode or CVV code does not match the debit/credit card billing information provided by the issuing bank, our payment gateway may decline the transaction based on the security settings. No money will change hands, so your bank will show these transactions as Pending or Approved, and will temporarily hold (“reserve”) funds or available credit until a specific time elapses, usually between 1 and 5 business days.