A. To protect Casio and our valued customers, payment gateway providers implement additional security checks to prevent “possible” fraud. Your bank may verify the card number and authorise the charge amount, but our payment gateway may decline the charge based on the fraud security settings i.e.address mismatch. In this case, funds are NOT transferred from your account to Casio.
Articles in this section
- Q. How can I report a PSTI Vulnerability with a Casio product?
- Q. Multiple payments taken but no order placed?
- Q. Why would a payment gateway company do a security check and decline the transaction when the issuing bank already approved the transaction?
- Q. Why have I been charged for my order but not recieved a confirmation email?
- Q. Payment taken from my accout but no order confirmation?
- Q. Unable to get pass the address page to place an order?
- Q. How do I unsubscribe from your newsletter?
- Q. My payment has been declined?
- Q. How do I find out the stock availability of an item?
- Q. Payment has been taken but no order confirmation received?