A. When placing your order, please ensure that the address registered to your payment card matches your billing address. If they do not match, your transaction will be rejected by our payment gateway, resulting in a pending transaction on your bank statement.
Any pending transactions should be returned to your account within 3 to 5 working days, although this timeframe may vary depending on different financial institutions.
If you have any further questions, please contact our support team at ecom@casio.co.uk.