A. To find out why the payment has declined, please contact Casio via ecom@casio.co.uk with your order number and email address used. Alternatively, you can contact us directly by calling our Sales Team on 0208 450 9131 selecting option 1 when prompted.
Articles in this section
- Q. How can I report a PSTI Vulnerability with a Casio product?
- Q. Multiple payments taken but no order placed?
- Q. Why would a payment gateway company do a security check and decline the transaction when the issuing bank already approved the transaction?
- Q. Why have I been charged for my order but not recieved a confirmation email?
- Q. Payment taken from my accout but no order confirmation?
- Q. Unable to get pass the address page to place an order?
- Q. How do I unsubscribe from your newsletter?
- Q. My payment has been declined?
- Q. How do I find out the stock availability of an item?
- Q. Payment has been taken but no order confirmation received?