A. We are sorry to hear this.
If an item is missing from your delivery, the first step is to contact our Logistics team to report the discrepancy.
Telephone: 0208 450 9131 (select option 3 when prompted)
Email: deliveries@casio.co.uk
If the item was part of an order that was shipped in multiple parcels, check your tracking information to see if other parcels are still en route.
Please retain all packaging and provide full details with any supporting images. This will help assist further investigation with our courier partners, which could take up to 48hrs.