A. Only large products, such as GP, AP, and selected PX piano models, will have a pre-scheduled delivery date arranged due to their size and weight.
All other products will be delivered on a weekday (Monday to Friday) without a specific time frame, typically between 8:00 AM and 6:00 PM (excluding bank holidays).
Once your order has been dispatched, tracking details will be emailed to you, allowing you to monitor the progress of your delivery.
If you provided a mobile number when placing your order, you will receive an SMS alert on the day of delivery. This message will include options to reschedule the delivery if needed.
If you need assistance with your delivery, please contact us using the details below:
- Telephone: 0208 450 9131 (select option 3 when prompted)
- Email: deliveries@casio.co.uk